Who we are
Our website address is: https://radicalautoworks.com.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We collect data on contact forms on this website to enable you to communicate with us and to make bookings for our services. This data is retained by us for customer record keeping and to allow us to provide those services to you. If you wish not to receive occasional marketing emails just let us know.
If you leave a comment on our site you may opt in to saving your name, e-mail address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We us anonymous tracking analytics software to help us improve services and our website for you. These services include Google Analytics and from time to time others. No personally identifiable data is used in these analytics.
Who we share your data with
We don’t share your data with anyone except for when we are required to do so by law enforcement agencies.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Your contact information is used to provide services to you and, if you have opted in, to send you occasional updates or marketing emails.
How we protect your data
Our website as well as all forms use HTTPS to secure your data in transit to us. All data is stored on our servers based in the UK and only the people that need access to it, have it.
We employ additional security measures like two factor authentication where possible.
No personal data is usually printed, but if it is, we have a strict policy in place so that all personally identifiable information is shredded before being disposed of.
What data breach procedures we have in place
If a data breach is discovered, this is immediately escalated to our Managing Director and IT partners for investigation. We will investigate the source of the breach and take immediate steps to mitigate further breaches as well as keeping your data secure. We will notify our affected customers of our findings so that you can maintain your security online.